Professional Development

2024 Cancellation Policy (all courses)

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Refunds

100% refund of course price will be given, if cancellation is made no later than 48 hours prior to the start time of the course. If cancellation is made less than 48 hours, NO REFUND will be given; however, funds can be transferred from one course to another before the scheduled start time of the course.

“No Show”

In the event you register for a “FREE” event or CE course, and do not show or call to cancel in advance, your MetroTex account will be assessed a $50.00 “No Show” fee.

In Person Class Policies

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CE Credit

In order to receive CE credit you must:

1. Arrive before the scheduled start time.
2. Sign in on the sign-in sheet before the start of the course. You will need a photo ID such as a Driver’s License or your Texas REALTORS® Fast Pass.
3. Be present 100% of the course time.
4. Sign out on the TREC Completion Roster once the course is dismissed. You will need your license number.

CE Course Providers are allowed ten (10) business days after the completion of the course to submit the course completion records to TREC.

Classroom Etiquette

1. Please turn all mobile devices OFF. Text messaging, checking phone messages, MLS listings Web search or playing games on mobile devices are not allowed during class time. Agents are responsible for their own devices to access course materials and for note taking. No listening devices, newspapers, magazines, or other extracurricular materials are allowed to be used during class time. Recording of class may be done at the consent of the instructor. Noncompliance will result in your being denied CE credit and/or your removal from the class.
2. Behavior that interferes with the classroom atmosphere will not be tolerated. An instructor may require a course attendee to leave a class for the remainder of the class if his or her behavior is disruptive or if it interferes with the learning of other class attendees. Prohibited behavior includes, but is not limited to the following: disengaging, sleeping, talking or otherwise making excessive noise or showing disrespect when the instructor or a course attendee is speaking, repeatedly interrupting other course attendees or the instructor, bringing children into the classroom, attending a course under the influence of alcohol or drugs.
3. NO CHILDREN ALLOWED. If your child is over the age of 18 they will also need to be registered for the class under their own account. Any child under 18 will not be allowed in the classroom with you, or allowed to sit in the lobby during the time of your course. Also for their safety leaving them in the car will not be acceptable. Please make sure that you have child care services arranged before coming to class.
4. MetroTex is a Smoke & Vape Free Facility – smoking and vaping are not permitted within 15 feet of any entrance or exit to an indoor enclosed area. Smoking and vaping are permitted on the covered patio located on the south side of the building, and all cigarette butts should be properly disposed of in the designated receptacle.

Web Class Policies

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CE Credit

In order to receive CE credit you must:

1. Connect during the designated check-in time.Late arrivals will not be allowed.
   1. Your Zoom link will come to you in an email the day before the class is scheduled to begin.
2. Sign in to class by entering your First Name, Last Name, & TREC License number into Zoom chat.
   1. If you do not have a photo attached to your Texas REALTORS® Fast Pass you must send a headshot or photo to professionaldevelopment@dfwre.com
   2. Check your Fast Pass here: https://apps.texasrealestate.com/user_profi/id_card/
3. Be present 100% of the course times – this means we must be able to see your face on the screen.
4. Be sure to stay connected throughout the entire class. If you get disconnected, you must return as soon as possible.
5. MetroTex education courses may not be recorded due to course copyright, digital security, and member privacy restrictions. Similarly, Artificial Intelligence (AI) notetakers and other bots are not allowed and will be dismissed from the course immediately.

If you need assistance with Zoom or would like to watch some tutorials to be prepared for virtual classes, please use the following link: https://support.zoom.us/hc/en-us/articles/206618765-Zoom-video-tutorials.

Classroom Online Etiquette

Noncompliance will result in being denied CE credit and/or removal from the class. §535.65(a)(3) “A provider may remove a student and not award credit if a student does not participate in class, or disrupts the orderly conduct of a class, after being warned by the provider or the instructor.”

1. Please make sure that you are visible through a web camera throughout the entire class time in order for instructor and staff member keep attendance.
   1. Being on camera is a requirement for all virtual classes. If you decline being on camera, you will be removed.
   2. Virtual classrooms must be treated as if you were in person. We understand that other distractions can be appealing, however, you are still required to be attentive. If you could not do it in a classroom it is NOT allowed in a virtual classroom.
   3. Please be sure you are fully dressed and have an appropriate background as instructor and participants will be able to see you.
2. Per TRE,C driving or riding in a car will NOT be permitted during class time.
3. Anyone attending or observing must register prior to the start of class time.
4. Behavior that interferes with the classroom atmosphere will not be tolerated.

SAE Class Policies

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Students who miss part of a course for any reason may not take the exam until they have completed the course makeup work. A student who misses part of any course day must make up either half of the day for $50 or a full day for $100.

It is the student’s responsibility to find and coordinate with the local association to schedule the makeup & exam, schedule the appropriate makeup topic with another association hosting the class, and to pay all related makeup & exam fees.

All course and exam makeup sessions must be completed within 90 days of the completion of the original course, or the student will be dropped.

Texas REALTORS® can also charge an additional $50 fee to any agent who misses coursework and the exam.

2024 Cancellation Policy (all courses)

  ↓

Refunds

100% refund of course price will be given, if cancellation is made no later than 48 hours prior to the start time of the course. If cancellation is made less than 48 hours, NO REFUND will be given; however, funds can be transferred from one course to another before the scheduled start time of the course.

“No Show”

In the event you register for a “FREE” event or CE course, and do not show or call to cancel in advance, your MetroTex account will be assessed a $50.00 “No Show” fee.

In Person Class Policies

  ↓

CE Credit

In order to receive CE credit you must:

1. Arrive before the scheduled start time.
2. Sign in on the sign-in sheet before the start of the course. You will need a photo ID such as a Driver’s License or your Texas REALTORS® Fast Pass.
3. Be present 100% of the course time.
4. Sign out on the TREC Completion Roster once the course is dismissed. You will need your license number.

CE Course Providers are allowed ten (10) business days after the completion of the course to submit the course completion records to TREC.

Classroom Etiquette

1. Please turn all mobile devices OFF. Text messaging, checking phone messages, MLS listings Web search or playing games on mobile devices are not allowed during class time. Agents are responsible for their own devices to access course materials and for note taking. No listening devices, newspapers, magazines, or other extracurricular materials are allowed to be used during class time. Recording of class may be done at the consent of the instructor. Noncompliance will result in your being denied CE credit and/or your removal from the class.
2. Behavior that interferes with the classroom atmosphere will not be tolerated. An instructor may require a course attendee to leave a class for the remainder of the class if his or her behavior is disruptive or if it interferes with the learning of other class attendees. Prohibited behavior includes, but is not limited to the following: disengaging, sleeping, talking or otherwise making excessive noise or showing disrespect when the instructor or a course attendee is speaking, repeatedly interrupting other course attendees or the instructor, bringing children into the classroom, attending a course under the influence of alcohol or drugs.
3. NO CHILDREN ALLOWED. If your child is over the age of 18 they will also need to be registered for the class under their own account. Any child under 18 will not be allowed in the classroom with you, or allowed to sit in the lobby during the time of your course. Also for their safety leaving them in the car will not be acceptable. Please make sure that you have child care services arranged before coming to class.
4. MetroTex is a Smoke & Vape Free Facility – smoking and vaping are not permitted within 15 feet of any entrance or exit to an indoor enclosed area. Smoking and vaping are permitted on the covered patio located on the south side of the building, and all cigarette butts should be properly disposed of in the designated receptacle.

Web Class Policies

  ↓

CE Credit

In order to receive CE credit you must:

1. Connect during the designated check-in time.Late arrivals will not be allowed.
   1. Your Zoom link will come to you in an email the day before the class is scheduled to begin.
2. Sign in to class by entering your First Name, Last Name, & TREC License number into Zoom chat.
   1. If you do not have a photo attached to your Texas REALTORS® Fast Pass you must send a headshot or photo to professionaldevelopment@dfwre.com
   2. Check your Fast Pass here: https://apps.texasrealestate.com/user_profi/id_card/
3. Be present 100% of the course times – this means we must be able to see your face on the screen.
4. Be sure to stay connected throughout the entire class. If you get disconnected, you must return as soon as possible.
5. MetroTex education courses may not be recorded due to course copyright, digital security, and member privacy restrictions. Similarly, Artificial Intelligence (AI) notetakers and other bots are not allowed and will be dismissed from the course immediately.

If you need assistance with Zoom or would like to watch some tutorials to be prepared for virtual classes, please use the following link: https://support.zoom.us/hc/en-us/articles/206618765-Zoom-video-tutorials.

Classroom Online Etiquette

Noncompliance will result in being denied CE credit and/or removal from the class. §535.65(a)(3) “A provider may remove a student and not award credit if a student does not participate in class, or disrupts the orderly conduct of a class, after being warned by the provider or the instructor.”

1. Please make sure that you are visible through a web camera throughout the entire class time in order for instructor and staff member keep attendance.
   1. Being on camera is a requirement for all virtual classes. If you decline being on camera, you will be removed.
   2. Virtual classrooms must be treated as if you were in person. We understand that other distractions can be appealing, however, you are still required to be attentive. If you could not do it in a classroom it is NOT allowed in a virtual classroom.
   3. Please be sure you are fully dressed and have an appropriate background as instructor and participants will be able to see you.
2. Per TRE,C driving or riding in a car will NOT be permitted during class time.
3. Anyone attending or observing must register prior to the start of class time.
4. Behavior that interferes with the classroom atmosphere will not be tolerated.

SAE Class Policies

  ↓

Students who miss part of a course for any reason may not take the exam until they have completed the course makeup work. A student who misses part of any course day must make up either half of the day for $50 or a full day for $100.

It is the student’s responsibility to find and coordinate with the local association to schedule the makeup & exam, schedule the appropriate makeup topic with another association hosting the class, and to pay all related makeup & exam fees.

All course and exam makeup sessions must be completed within 90 days of the completion of the original course, or the student will be dropped.

Texas REALTORS® can also charge an additional $50 fee to any agent who misses coursework and the exam.